FAQ

FREQUENTLY ASKED QUESTIONS

 

What kinds of payment methods do you accept?

 

*We accept the following forms of payment:

*Visa

*MasterCard

*Discover

*American Express

*Sezzle

*QuadPay

*Klarna

*AfterPay

 

Is my privacy and personal information secure on your site?

*Shopping on our site is safe and secure. Please review our privacy policy for the full details on how we protect your privacy and personal information.

 

Do you restock items that are sold out?

 

*Unfortunately we do not restock most of our items. However, we work very hard to keep our popular items in stock. But we cannot guarantee the length of stay on any item. 

 

Can I modify or cancel my order?

*Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to make changes to your order after you have placed it with us. Please contact customer service (RetailAddix@gmail.com) immediately for any changes to orders.

 

I cannot find the answers to my questions, how do I reach Customer Service?

 

* Customer Service is available Monday - Saturday from 8am-8pm via email : RetailAddix@gmail.com

 

How do I check on the status of my order?

 

 

*As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website.